For clients arranging courier or third party collection – written instruction must be received from the purchaser identification will be requested from the courier and vehicle details will be taken, unless known to us. All funds paid direct to bank will be checked for clearance.
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Goods will not be released until full payment has been received and a paid invoice produced. Payment and clearance should be made within 7 days after the sale. Please see above for other payment methods. We apologise for any inconvenience this may cause. Card payments are still accepted at the saleroom and must be supported by 'chip and pin', under no circumstances will this method be bypassed. We do not accept American Express.ĭue to a recent rise in card fraud we are no longer able to accept payments by credit or debit cards for 'customer not present' transactions at the discretion of the auctioneers. Payment direct to bank is also accepted, please contact the office for details. We are pleased to accept payment by the following methods: debit cards, credit cards (2% surcharge) (CHIP AND PIN - please see below), cash to a maximum of £9000, Building Society cheque or Bankers Draft.Ĭheques will be accepted when supported by a guarantee card up to the limit of the card and at the discretion of the auctioneers, unless arrangements have been made with us prior to the auction.
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Lots purchased online with will attract an additional charge for this service in the sum of 3% of the hammer price plus VAT at the rate imposed. Once you have instructed a courier, please kindly inform us as to whom will be collecting on your behalf, failure to do so will result in an item not being released.
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Larger and fragile items can only be sent through professional carriers. Gardiner Houlgate recommend the following companies and advise you to obtain several quotations. PLEASE ENSURE YOU ARE AWARE OF THE POTENTIAL P&P COSTS PRIOR TO BIDDING ON AN ITEM (Minimum fee £16 plus VAT), please contact the office for personal and International quotes. All UK parcels are sent insured via Royal Mail Special Delivery – guaranteed next day delivery before 1pm. We offer an excellent packing service for smaller non-fragile items such as jewellery, watches and small collectables. General delivery information available from the auctioneer